In recent years, online casinos have come under fire for their payouts and customer service. In order to try and improve their standing with players, many online casinos have instituted policies that ban players who are successful in winning.
Typically, an online casino will prohibit any player who has won more than a certain percentage of their total deposit within a given period of time from continuing to play. This policy is designed to prevent players from becoming too confident and eventually winning too much, which could lead to negative experiences with the casino and potential financial losses.
However, this policy does not always operate exactly as intended. Some players have found that they have been banned from playing at online casinos even though they have never intentionally violated any rules.
In these cases, the casino may believe that the player is using inside information or cheating in some way.
It is important to keep in mind that an online casino is not obligated to disclose why you were banned from playing, so it is important to make sure that you understand all of the rules before you start gambling. If you believe that you have been banned unfairly, it may be helpful to speak with a customer service representative in order to get your case reviewed.
